Employee Assistance Program

Deer Oaks will provide Employee Assistance Program services starting July 1, 2017

Deer Oaks will be our new Employee Assistance Program (EAP) provider starting July 1. The change from ComPsych Guidance Resources comes after a competitive RFP earlier this year. The new program features additional face-to-face counseling sessions, increasing from 6 to 10 sessions per person, per issue. Deer Oaks has extensive experience working with public employers and brings some additional features to university employees and dependents.

How do I contact the EAP?

Connecting with the Deer Oaks EAP is easy, just call 1-888-993-7650 and have your call answered by a licensed clinician any time. You can also download the iConnectYou app from the App Store or Google Play, just use passcode 124773 to register. You can click this link  or go to the website at, using the username of : UofA and password UofA, and find many online tools and resources, and access to instant messaging with a Work/Life Consultant through their LiveCONNECT feature. The program is available to employees, spouses/FIPs, dependents and anyone living in the employee's home.

More information is available in this Fact Sheet. Human Resources will be scheduling orientation sessions and other informational webinars this fall.

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