TouchCare

TouchCare is a UA employee's health care advocate. TouchCare works directly with UA employees on their health care questions - whether it is what plan to enroll in, explaining the differences between plans or pre-tax health accounts, assisting with billing issues or questions, price transparency, and more.​

New benefit-eligible employees are encouraged to reach out to TouchCare to discuss their health plan needs. TouchCare will assist in plan selection and comparison - allowing you to decide what plan works best for your family medically and financially.

TouchCare will also assist with 

  • Benefit education and enrollment assistance - including during Open Enrollment
  • Claims and billing issues or questions
  • Understanding how to use your benefits
  • Procedure costs - allowing you to select the best location for your procedure both medically and financially
  • FSA and HSA participation
  • Finding an in-network provider

Current employees - whether in a UA Choice plan or considering enrolling - are encouraged to reach out to TouchCare. TouchCare will assist in plan selection and comparison - allowing you to decide what plan works best for your family medically and financially.

TouchCare will also assist with 

  • Benefit education and enrollment assistance - including during Open Enrollment
  • Claims and billing issues or questions
  • Understanding how to use your benefits
  • Procedure costs - allowing you to select the best location for your procedure both medically and financially
  • FSA and HSA participation
  • Finding an in-network provider

Sikuliaq employees who are eligible for Health Care are encouraged to reach out to TouchCare.

Temporary employees who are eligible for Health Care are encouraged to reach out to TouchCare. Please visit the temporary employee website for more information on Health Care eligibility.

As a university employee, there is nothing you need to do to enroll in TouchCare's services. Simply reach out to them directly at 1-866-486-8242, or create an account and login on the TouchCare website.

TouchCare will assist with 

  • Benefit education and enrollment assistance - including during Open Enrollment
  • Claims and billing issues or questions
  • Understanding how to use your benefits
  • Procedure costs - allowing you to select the best location for your procedure both medically and financially
  • FSA and HSA participation
  • Finding an in-network provider

TouchCare is available to all health care eligible UA employees. They assist with

  • Benefit education and enrollment assistance - including during Open Enrollment
  • Claims and billing issues or questions
  • Understanding how to use your benefits
  • Procedure costs - allowing you to select the best location for your procedure both medically and financially
  • FSA and HSA participation
  • Finding an in-network provider