Need benefit help?
Contact TouchCare
Your Personal Health Care Concierge
Call: 1-866-486-8242
Email: assist@touchcare.com
Website: TouchCare's website
TouchCare assists with...
- Benefit education
- Enrollment assistance for new employees, life events, and open enrollment
- Finding an in-network provider
- Claims and billing issues or questions
- Price comparisons for certain procedures (i.e. x-ray)
- Locating lower cost prescription medications
- And more
- Premium medical
- Basic medical
- HDHP
- Premium dental
- Basic dental
- Health Care FSA
- Limited Purpose FSA
- Dependent Care FSA

TouchCare - Your personal health concierge
November 18, 2025
All UA employees have access to TouchCare for all their benefit questions. TouchCare has two new items to highlight: a digital wallet card for access on the go and medicare consulting services.

November 13, 2025
There are a few Premera updates that will take place at the start of the new calendar year including introducing 98point6 for virtual care and mailing new Premera ID cards.

November 04, 2025
All of our FY26 required plan documents can be found on our main benefits webpage for easy access. If you have any questions on these documents, please reach out to ua-benefits@alaska.edu or (907) 450-8242 to discuss.