Need benefit help?

Contact TouchCare
Your Personal Health Care Concierge
Call: 1-866-486-8242
Email: assist@touchcare.com
Website: TouchCare's website 

TouchCare assists with...

  • Benefit education
  • Enrollment assistance for new employees, life events, and open enrollment
  • Finding an in-network provider
  • Claims and billing issues or questions
  • Price comparisons for certain procedures (i.e. x-ray)
  • Locating lower cost prescription medications
  • And more

 

  Medical
Three plans offered by Premera
  • Premium medical
  • Basic medical
  • HDHP
  Pharmacy
Comprehensive prescription coverage through Premera. Combined with the medical plans.
  Dental
Two plans offered by Premera
  • Premium dental
  • Basic dental
  Vision
One plan offered by VSP
  Flexible Spending Accounts (FSA)
Three plans offered by ASIFlex
  • Health Care FSA
  • Limited Purpose FSA
  • Dependent Care FSA
  Health Savings Account (HSA)
One plan offered by Bank of America in conjunction with the HDHP UA Choice Plan.
  UA Wellness Program
Complete activities to earn points and qualify for a $600 wellness rebate.
  Corestream
Additional insurances including accident, hospital indemnity, critical illness, identify theft, legal assistance, and pet insurance.
  MASA Air and Ground Ambulance
Supplemental air and ground ambulance protection
  TouchCare
Need help on your benefits? TouchCare is your advocate for all things medical!
  Experiencing a Life Event?
Make changes to your benefits within 30 days of a life event.
  Joint Health Care Committee
An advisory body that provides recommendations on UA Choice Plans including plan design and cost.
Health & Wellness News
  • Blue365 Deals from Premera

    October 07, 2025

    Beginning October 1, Premera members will have access to Blue365. This is a complimentary health and wellness discount program offered through Blue Cross Blue Shield. Members can use Blue365 for discounts on gym memberships, fitness gear, hearing aids, and more. Read the article for more information.

  • The ABC's of Medicare: Plans, Pricing, and Pitfalls

    October 07, 2025

    Join TouchCare on October 15 at 10am Alaska to learn about Medicare. Whether you are preparing yourself or helping a loved one, this webinar will equip you with knowledge and confidence to make informed decisions about your Medicare strategy.

  • Back to Work: Don't forget about your Dependent Care FSA

    September 22, 2025

    As UA begins a new semester, families may be juggling new routines and childcare needs. If you are enrolled in the Dependent Care FSA (DC FSA), now is a great time to ensure you're getting the most out of this benefit.

More News