If you’re unfamiliar with the technology your course is now using, here’s a resource guide to quickly help you if you get stuck.
Quick Links to Resources:
Blackboard (UA Blackboard webpage)
- Overall student help
- Blackboard Quick Start Guide (.pdf)
- How to submit an assignment (video)
- How to email your instructor in class
- How to check my grades
- Overview of tests (video)
- Overview of discussion boards (video)
- How to email your instructor or class
Blackboard Collaborate Ultra
Zoom (http://alaska.zoom.us)
Google Apps (Google Apps @ UA)
- How to forward your @alaska.edu email to another email address
- Google Docs training and help
- Google Calendar training and help
- Google Drive training and help
- Google Forms training and help
- Google Groups training and help
- Hangouts Chat training and help
- Hangouts Meet training and help
- Google Sheets training and help
- Google Sites training and help
- Google Slides training and help
Microsoft Office 365 (Office 365)
- Office Online: Work, Excel, PowerPoint, OneNote Info and Help
- OneDrive for Business Info and Help
- OneNote Info and Help
- SharePoint Online Info and Help
- Microsoft Teams Info and Help
- Microsoft Forms Info and Help
- Microsoft Planner Info and Help
- Microsoft Stream Info and Help
- Power automate Info and Help
- Microsoft PowerApps Info and Help
- Office Delve
- Microsoft Training Center
Kaltura Mediaspace (UAF Media page)
- How to record a screencast and upload it to UAF Mediaspace. (video)
- How to record video to Blackboard with Express Capture
- How to add video presentations to Blackboard with Personal Capture
- How to add video to the Media Gallery in Blackboard
Other third-party tools
- WordPress -- help for students
- Poll Everywhere -- student guide
- Slack -- getting started for students
- Flipgrid -- getting started for students
- Hypothes.is -- quickstart guide for students
- VoiceThread -- tutorials
Virtual Tutoring
- UAA Learning Commons - (Writing Center, Math Lab, Communication Center, and Academic Coaching Center)
- CTC Online Writing Center
- UAF Writing Center
- Bristol Bay Campus Writing Center - Kathy Kysar
- MATH & STAT tutoring - UAF core MATH and STAT courses
- CTC and DEVM Tutoring through Blackboard (must be logged in to Blackboard first)
- Presentations/speeches coaching
- Multiple topics throughLive Homework Help page
Where to find technology help:
UAA
Phone: 907-786-4646
Toll Free1-877-633-3888
Email: uaa.techsupport@alaska.edu
Tech portal: UAA Support Portal
UAF
Phone: 907-450-8300
Toll Free 1-800-478-8226
Email: helpdesk@alaska.edu
UAS
Phone: 907-796-6400
Toll Free 1-877-465-6400
Email: uas.helpdesk@alaska.edu