Getting Help and Support

Help Desk and Troubleshooting Resources


Technical Support for GenAI Tools and Enterprise Services

Contacts for obtaining assistance with workplace productivity tools and enterprise-level GenAI services.

Tools and services are managed in a distributed manner across the universities. Your local university help desk can determine who is best positioned to provide support for a given situation while ensuring effective communication and coordination:


Policy and Compliance Inquiries

Who to contact for questions about AI-related policies and compliance issues.

For questions regarding systemwide policy, regulations, and standards contact the UA Office of Information Technology. Questions regarding individual university policies and regulations should be addressed to the appropriate university representatives.