Setting Up

• Manage Your UA ID
• ELMO (Easy Login Maintenance Option)
• New Accounts/UA Username Password
• Existing Account Help
• Account Request/Change Form
• Information Security
• Phishing & SPAM Help

Getting Connected

• Wireless Options
• Wireless Connection Set-up
• Wired Connection Set-up
• Remote Desktop Instructions
• Connecting to the VPN
• UA Online
• Banner
• GoogleApps@UA
• PageUp

Working Remotely

• Checklist for Working Remotely
• Internet connection options
• Optimize your online experience
• Accessing Your Work Remotely
• Widely-used applications
• Equipment for loan
• Telephones
• Additional Resources
• IT Policies and Guidelines
• Need Help?

 

Staff Resources

• Telephone Requests
• Video Conference Request (via Zoom)
• Printer Information for Staff
  
• OnBase service information
• OIT's Recharge Rates
• Mapping to a Shared Network Drive
• Banner Access Info - Security Coordinators
• Banner Service Information
• Assistive/Accessibility Technologies

 

Software

• Software Overview
  
• Software Catalog
• Staff Computer Discounts
• Computer Support

 

IT Help & Information

• OIT Service Desk
• System Status
• IT Policies & Standards