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UA Technology News
  • a graphic of multiple digital devices saving to the cloud

    Managing Your UA Storage: Prepare for Upcoming Changes

    March 06, 2026

    The University of Alaska is implementing storage limits for UA Google Workspace and Microsoft 365 accounts. Since UA now pays for the storage it uses, predefined storage amounts have been established in order to responsibly manage these new costs.

  • accessibility icon

    UA formalizes digital accessibility standard

    February 19, 2026

    Across the UA System work is underway to meet the new rule established by the Department of Education requiring higher standards for digital accessibility in advance of the April 2026 compliance deadline.

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OIT’s FY26 Roadmap

 

Our Mission:

Enable learning and innovation through technology for the University of Alaska community.

Our Vision:

Become the leading public sector IT service organization in the Arctic region, enabling world-class education, innovation, and research for the University of Alaska and its partners.

Our Initiatives:



Student Experience

WHY?

  • Provide a welcoming environment and student experience
  • UA priority to increase recruitment, retention, and graduation and modernize the student experience

KEY INITIATIVES

  • Banner 9 Self-Service upgrade
  • Data Warehouse
  • Admissions Application Platform RFP (CRM)
  • Textbook Transparency
Cybersecurity

WHY?

  • Manage and mitigate UA cybersecurity risk
  • Ensure sufficient compliance to protect sensitive information, ensure the ability to operate, and support research growth

KEY INITIATIVES

  • GRC Program Development
  • Student Fraud Solution
  • Incident Response Program
  • Email Phishing Tool
  • Research Security Program
Operational Maturity & Services Resiliency

WHY?

  • Strong IT foundation that drives value to the universities and increases stakeholder confidence
  • Efficient use of limited resources aligned with university priorities

KEY INITIATIVES

  • Core Infrastructure Refresh & Modernization
  • Service-Budget Analysis
  • OIT Operational Reporting
  • Certificate Management
  • CAB Process Improvements
Emerging Tech, Opportunities & Risks

WHY?

  • Help UA keep pace with the rapidly changing/evolving technology landscape
  • Stay current with technology risk mitigation and management

KEY INITIATIVES

  • GenAI Advisory Council
  • Telcom Market Analysis
  • Enterprise Apps Monitoring Tooling
  • Enterprise vs Institutional Technology Framework
Business Automation & Efficiency

WHY?

  • Automate routine, manual work to allow focus on higher-value work and cost efficiencies
  • Make routine processes more efficient

KEY INITIATIVES

  • eSignature Strategy
  • Google Workspace Storage
  • Identity & Access
  • Management Modernization
  • Directory Services
  • Labor Redistribution Module
Explore key technology projects and strategic efforts led by OIT.

These documents are restricted to the UA Community: