Plan Ahead: Banner Outage coming March 9-14
March 3, 2023
Starting at 5 p.m. on Thursday, March 9 the final phase of transitioning all Banner applications and associated Ellucian products to the cloud will commence, with an expected completion date of no later than Tuesday, March 14. During that time, there will be absolutely no access to UAOnline or other Banner applications.
What does this mean to you as an employee:
For Faculty:
- UAOnline will be inaccessible. You won’t be able to adjust grades or access DegreeWorks. Your Students won’t have access to transcripts, will not be able to add or drop classes, and financial aid offices won’t have access to payment tools.
- Your UA Account information will be inaccessible.
- Students will still be able to access Blackboard and Canvas for coursework, but no enrollment or course changes will be possible.
- ELMO will be available for password resets and account management; alaska.edu sites will still be available.
For Staff:
- UAOnline will be inaccessible. Submit timesheets, check leave balances, download tax forms and take care of any other self-service functions before March 9 at 5:00 p.m., or after March 14.
- Your UA account information will be inaccessible. Make any changes to your account information before March 9 at 5 p.m. or after March 14.
- ELMO will be available for password resets and account management; alaska.edu sites will still be available.
Single Sign-on (SSO) and Duo Authentication will not be impacted by the outage, nor will Google applications, Zoom, OU Campus or other non-Banner applications.
For more information, see the FAQs.