Reminder to Users of Adobe Creative Products

June 3, 2022

Adobe’s license agreement with the university has been updated and no longer includes free Keyserver access to Adobe software. Beginning in early May of this year, Adobe customers who use the university’s Keyserver to access the software— programs like InDesign, Illustrator, and Photoshop — can start using these products through Adobe Creative Cloud @ UA (Adobe CC @ UA), the new discounted subscription-based alternative to Adobe Creative Suite.

Find more information on alternatives to Acrobat Professional—especially FoxIt Pro, a free cloud-based editing option with features that are very similar to Acrobat Professional—by visiting the PDF Editing Software Options page.

The good news is that all of the Adobe tools can now be accessed via the cloud and are ADA compliant, meet accessibility requirements, are compatible with newer macOS computers, and carry security safeguards not found in previous versions of Adobe Creative Suite. The alternatives to Acrobat Professional also carry these same feature upgrades.

But wait, what is Adobe Creative Cloud?

Adobe Creative Cloud is a suite of 20+ creative cloud-based programs that include Acrobat Pro, Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, Lightroom, and XD, among others. Formerly known as Creative Suite 6 (CS6), Adobe consolidated a large number of cloud-accessible programs under the Adobe Creative Cloud umbrella in 2017.

How do I access Adobe creative tools through the Cloud rather than through the KeyServer?

Sign up for the Adobe Creative Cloud @ UA suite of software and web-based applications. Licenses are available for either employees (including student employees) or for instructional use. Find the forms to sign up for either of these options at Adobe Creative Cloud @ UA, along with answers to frequently asked questions. Expect a yearly subscription fee, charged to the individual’s sponsoring department and pro-rated, depending upon the time of year that you sign up.

What if I haven’t used Adobe tools for some time, but want to start using them again?
If you want to start up again, you’ll access Adobe programs via the cloud now, using an app that you download. Visit Adobe Creative Cloud @ UA to sign up for either an Employee/Student Employee license or an Instructional Use license. After submitting the form, your payment fund/org and account information will be verified. Soon you will receive notification from Adobe, typically a few days after submitting the form, giving you access instructions to download the Adobe CC app, where you will find access to all of the Adobe Creative tools via the cloud, rather than through the KeyServer.


For further questions? As always, your local service desk is here to help! 

University of Alaska Anchorage
Technical Support Center: (907)786-4646
Toll-Free: (877) 633-3888 


University of Alaska Fairbanks

University of Alaska Southeast
907-796-6400 (Helpdesk)
877-465-6400 (Toll-Free)