Live a happier, healthier life with help from Employee Assistance Program

When the stress of daily living gets you down the Deer Oaks Employee Assistance Program’s (EAP) qualified professionals are a lifeline to help you go from distress to peace and wellbeing.

This free service helps University of Alaska employees and their families live healthier and  more balanced lives. These free services are completely confidential and can be easily accessed 24/7, offering you around-the-clock assistance for all of life's personal and professional challenges.

The EAP program and work-life services are available nationwide and accessible 24/7 by calling the toll-free Helpline number, using the iConnectYou App, or instant messaging with a work-life consultant through the online instant messaging system.  

You can click this link  or go to the website at, using the username of: UofA and password UofA, and find many online tools and resources, and access to instant messaging with a Work/Life Consultant through their LiveCONNECT feature. You can also download the iConnectYou app from the App Store or Google Play, just use passcode 124773 to register. 

Here is an overview of the health and wellbeing services available through your EAP:

  • Telephonic Assessments & Support: In-the-moment telephonic support and crisis intervention are available 24/7 along with intake and clinical assessments.
  • Short-term Counseling: Counseling sessions with a qualified counselor to assist with issues such as stress, anxiety, grief, marital/family challenges, relationship issues, addiction, etc. Counseling is available via structured telephonic sessions, video, and in-person at local provider offices.
  •  AWARE Mindfulness-Based Stress Reduction (MBSR) Program: The AWARE program is an alternate modality of support and may be suggested by our clinical team. With a personalized approach to applying mindful practices to life, Aware teaches participants how to be engaged, diminish distractions, and counteract stress. Through six (6) weekly sessions, MBSR-trained health and wellness professionals provide one-on-one support and supply electronic resources for self-guided individual practice.
  • Virtual Group Counseling: This 8-week program combines the benefit of short-term, solution-focused therapy with the benefits of a group experience and the convenience of telephonic or video conferencing. Groups meet for 90 minutes weekly to share and offer support around issues such as anxiety, bereavement, low level depression, divorce and separation, and work-life balance. A qualified mental health professional will lead each group to keep the conversation constructive for all. Speak with your EAP Counselor to determine if this program is right for you.
  • Health & Wellbeing: Deer Oaks encourages not only the mental health, but also the physical health and wellbeing of our members. Work-life consultants are available to provide referrals to providers, specialists, and resources to meet specific needs such as safety programs, support groups, fitness centers and nutrition programs.

  • Take the High Road Ride Reimbursement Program: Deer Oaks reimburses members for their cab, Lyft and Uber fares in the event that they are incapacitated due to impairment by a substance or extreme emotional condition. This service is available once per year per participant, with a maximum reimbursement of $45.00 (excludes tips).