Questions about COVID-19, DirectPath is here to help

All employees can call DirectPath for:

  • Answers to basic questions about COVID-19

  • Current information on what COVID-19-related services are covered, and how

  • Help preparing an action plan if they or a family member become ill and suspect it is COVID-19

  • Resources for further information about COVID-19

  • DirectPath members can call an Advocate to:Find an in-network doctor

  • Understand a diagnosis and treatment plan

  • Coordinate prior authorizations and pre-certifications

  • Save money on prescriptions

  • Understand estimated out-of-pocket costs

For more information, see these FAQs:   

DirectPath is completely confidential and provided as part of your benefits program at no cost to you! Contact DirectPath at (866) 253-2273 or Hours are Monday- Friday 7 a.m. to 8 p.m. and Saturday 8 a.m.- 1 p.m.  Central Standard Time.