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Dial 988 to connect to Alaska mental health resources

The new 988 suicide and crisis hotline went live in Alaska and across the U.S. on July 16. Those in crisis can call or text the number and will be directly connected to the National Suicide Prevention Lifeline.

Anyone who is calling the number from the 907 area code will be connected to Careline Alaska, based in Fairbanks, where trained crisis counselors can provide confidential support 24 hours, 7 days a week. This service is for all ages, non-English speakers, and those who are deaf or hard of hearing. These trained counselors can respond to crises, provide emotional support and connect callers with local resources.

For more information about the 988 Suicide & Crisis Lifeline in Alaska, visit the new 988 Suicide and Crisis Lifeline website or watch this video.

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UA Employees have a new employee assistance resource

Effective 7/1/22, all UA employees and their families now have access to the services provided by our new Employee Assistance Program through ComPsych! Employees can use the following information to contact ComPsych via phone, app, and website. As a reminder, The Employee Assistance Program through ComPsych offers a variety of services designed to assist you and your family in resolving work/life issues in order to live happier, healthier, more balanced lives. 

  • Via Phone Toll-free
    • 1-888-969-0155
    • This toll-free number gives you direct, 24/7 access to a GuidanceConsultant, who will answer your questions and, if needed, refer you to a counselor or other resources.
  • Via App Store or Google Play
    • Download the GuidanceNow/Koa Foundations App
  • Online

Please visit the Employee Assistance Program page on the UA website for additional information. If you have any questions please reach out to Employee Transitions and Benefits directly at ua-benefits@alaska.edu.