If you need a computer or a mobile hotspot to use while working from a remote location, OIT has a limited number of Chromebooks  and MiFi devices available for loan to UA affiliates on a case-by-case basis during the change of university operations due to COVID-19. 


Computer

In order to qualify for a Chromebook, the following conditions need to be met:
  • You must have current Student, Faculty, or Staff status with the University of Alaska.
  • You must have a demonstrated need; such that you do not have an existing functional personal or UA-provided computing device.
  • You must agree to report a lost or stolen Chromebook to OIT as soon as possible. This may help us recover the device.
If you are Staff/Faculty, your department will be held responsible for the total cost of replacement for a lost/stolen Chromebook. The cost is $300. 

If you are a Student, you will be held responsible for the total cost of replacement for a lost/stolen Chromebook. The cost is $300. 
 
Devices will need to be returned once these requirements are no longer met. Students will need to renew this agreement each semester.  Supplies are limited.  

Mobile hotspot

In order to qualify for a Mobile Hotspot, the following conditions need to be met:
  • 1mpbs or slower per person living in the residence who use the internet and your need is for general coursework, and audio-only conferencing for remote courses. 
  • 3mpbs or slower per person living in the residence who use the internet, and your need is for web-conferencing with the explicit course-requirement for video conferencing for remote courses. 
  • Users who have no Hotspot on their mobile device.
  • Attest that you do not have sufficient internet available at your residence
  • Attest that you have explored options with local Internet and Cellular Service Providers to determine that sufficient internet or cellular service is not available to be installed or upgraded at your residence.
  • Attest that you do not have access to a sufficient mobile hotspot service from your mobile phone.
  • Attest that the device is university property and needs to be returned when no longer needed.
  • Attest that you will not transfer the device to another user.

Webcam / Headset

In order to qualify for a Webcam or/and Headset, the following conditions need to be met:
  • You must have current Student, Faculty, or Staff status with the University of Alaska.
  • You must have a demonstrated need, such that you do not have an existing functional personal or UA-provided webcam or headset.
  • You must agree to report a lost or stolen webcam to OIT as soon as possible.

Webcams are available for loan and will need to be returned when they are no longer needed. Headsets may be kept, free of charge, by the user. 

 

UAA

Apply for a loaner Chromebook, Mobile Hotspot, or other device.

Students


Faculty and Staff

Contact UAA Technical Support Center

Phone:  907-786-4646
Toll Free: 1-877-633-3888
Email:  uaa.techsupport@alaska.edu
Tech portal: uaa.alaska.edu/techportal

UAF & SW

Request a Chromebook:


Request a Mobile Hotspot:


Request a Webcam/Headsets:

 

 

UAS

Contact IT Help Desk for a loaner device

UAS Regional IT Help Desk

Phone:  907-796-6400
Toll Free:  1-877-465-6400
Email:  uas.helpdesk@alaska.edu