OIT utilizes Cisco Unity Connection to provide voicemail services. The UAF voicemail
system allows you to receive voicemail messages on your phone and in some cases, through
your email. It provides a robust feature set that allows you to send messages, forward
messages and notify callers of your status.
Please see below for some documentation relating to the use of the voicemail system:
Our voicemail system can also provide department voice menus for automated call routing.
This can assist callers with accessing the correct people and reduce overall calls
to department operators. These services can be customized to your needs and telecommunications
can consult with your department on how to best utilize these services. To implement
these services, you will need to open a Work Request Form with telecommunications to start the process.
Voicemail To Email:
UAF supports basic voicemail to email features. This feature is provided at no additional cost and is included in your base telephone price. If you would like to enable these features, please submit a Work Request Form with telecommunications to start the process.