UAF Devices Portal FAQ

From a web browser connected to UA’s network (wired or wireless), go to the following URL: UAF Devices Portal

You will be prompted for your UAF credentials and granted access with a successful authorization.

UAF is required to identify network users for the purposes of copyright infringement and illegal activity investigations. You can use the UAF Devices portal to register and manage your devices to access the UAF network. This is a process called “whitelisting” and it allows UAF to specifically identify what device(s) belongs to which person(s).
Adding your devices to the UAF Devices portal is required for all wired connections in the UAF dorms. It can also be used for wireless devices that do not support wireless authentication, such as TV’s, Roku/Fire/Apple TV devices and Google Home/Amazon Alexa devices. For wireless devices, see “How Can I Whitelist A Wireless Device?”

1. Access the UAF Devices portal through your web browser
2. Put in your UA credentials and click “Sign On”
3. Read and accept the Acceptable Use Policy
4. Click the “Add” button
5. Input a device name that helps you identify the device (e.g. Xbox)
6. Input the Device ID/MAC Address for the device (See where to find it below)
7. Enter a useful description for the device, if desired
8. Click the “Submit” button
9. You will be returned to the main devices portal. Ensure your device is now present.

It depends on your device. All network-ready devices have a unique identifier that makes sure that all network communication goes to the right device. This identifier is typically called a MAC address, Wi-Fi address, or network address. It includes six pairs of alphanumeric characters separated by hyphens or colons, such as: 00-01-0b-42-8f-82 or 00:01:0b:42:8f:82. It is often displayed on a sticker on the device, or found in “About” or “Network Configuration” settings within the device. If you have trouble finding your Device ID, contact the UAF helpdesk.

A status of Pending indicates that the device is still not provisioned. UAF does not use the provisioning features and therefore a Pending status is normal. It will not affect operation of your device on the network.

That error means that someone has already added the device to the system. If it does not appear on your list, someone else has registered the device ID already. If you experience this issue, please contact the UAF helpdesk for additional assistance.

In general, this should not be an issue for most users. UAF has set a maximum number of devices each person can add to the network. The limit is currently set at 10 devices per user. If you have reached that limit, you need to delete a device before adding a new one.

You can only Edit the Description of the device. If you want to change the Device Name or the Device ID, you should Delete the device first and then Add it back into the portal.

You should contact the UAF help desk for further assistance. In some cases, UAF can provide assistance to identify the location of a lost device, if it is still on the network. For stolen devices, the UAF police department can work with UAF personnel to assist with an attempt to recover your device. UAF cannot guarantee the ability to recover your device in either case.

It is your responsibility to manage your devices. As registered devices are tied to your UAF account, it is in your best interests to remove devices that are no longer in your possession.

To remove a device from your account, select the device on the list and click Delete. Click Refresh to view any updates to the list.

Add the wifi Device ID or MAC address for your device to your UAF Devices portal. Once the Device ID is correctly added, connect your device to the UA Guest network. This process will allow your device to bypass the web portal requirements of UA Guest and also the typical bandwidth restrictions placed on general UA Guest users.

Please note that the UA Guest network is not encrypted and is not recommended for transmission of sensitive information. For most devices, it is strongly recommended to use either the UAlaska or eduroam wireless networks.

UAF does not recommend this practice and requests that guest users utilize the UA Guest network. You will be held personally responsible for any illicit activity that occurs on devices tied to your account, regardless if they are not your personal devices.