Office of Information Technology

Zoom Training Information

Claim Your Zoom Account Today

Claim your Zoom account by logging in at, and then follow these instructions:

  1. Select “Sign in - Configure your account”
  2. Using your UA credentials, sign into UA SSO

If you do not currently have a Zoom account, following the above steps will create one for you.  If you already have a Zoom account separate from the UA instance, following the above steps will prompt you to merge your account into the UA instance.  Merging will keep prior recordings and scheduled meetings, but WILL NOT transfer paid-for features, such as webinar, toll-free dialing, or HIPAA Compliance.  Additional paid-for features are being considered for future projects. 

By the end of August 2019, faculty should find Zoom available within the course tools in Blackboard. Zoom recordings will be automatically stored in the Zoom cloud for up to one year.

Zoom User Training

Once you have claimed your Zoom account, reserve your Live Training from Zoom at Zoom’s website: If you prefer, there are pre-recorded training sessions available.

Preparing for Zoom User Training

Download the Zoom Desktop Client. For the best user experience, you’ll need to install and run the Zoom Desktop Client on your local computer. To do this, follow the steps below:

    1. Visit
    2. Click on the Download button under Zoom Client for Meetings
    3. Open the installer and select Run, if prompted
    4. After the installer finishes, click Sign In
    5. Select Sign In with

To learn more about a specific feature or topic within Zoom, visit the Zoom Help Center at You can access step-by-step guides, video tutorials and more from this page. 

If your conferences use UA video conferencing rooms for courses or administrative meetings, please contact the OIT VCS Office for further training, as meeting hosts will now be responsible for dialing out to participants joining from traditional hardware conferencing units.


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