Office of Information Technology

Key Contact

Elizabeth Lilly, Fiscal Officer
Butrovich, Suite 103
Phone (907) 474-1168
Fax (907) 450-8381

Purchase Requests contact:

Telephone Bills

Online Bill Printing

Departments can now view/print their OIT Telephone Services phone bill online!

**Please send your UA username to Vicki Wallner ( to gain access to our online phone billing system.**

Once she enters your UA credentials in our system you can then login using your UA username and password to view/print your phone bill at the link below:

Login to view/print your phone bill


OIT Recharge Centers

FY20 OIT Recharge Center Rates

Telephone Services Annual billing and ad hoc for moves and changes               

Storage Annual billing and ad hoc for new service during the fiscal year

Server/Database Administration Ad hoc billing via Service Level Agreement (SLA)

Video Conferencing Servicesare available to all UA campuses or departments. MAUs cover the cost of these services annually in support of their academic and administrative programs.

Desktop Lab Builds
Ad hoc billing

Copy Pool
Copy Machines, multi-function machines

NOTE:  All ad hoc recharge services will be billed by month-end. Annual recharge billing will be processed during the first half of each fiscal year.

Service Level Agreements

OIT’s Service Level Agreement (SLA) is now available to view and sign via a Google Form.    To create your own SLA, please click the following link:

 Google Form - FY20 SLA

Additional services and support packages for servers/database administration can be acquired through a negotiated Service Level Agreement (SLA). For more information on customized service and support through an OIT SLA, please call the OIT Service Desk at 450-8300.

If you have any problems accessing the form please contact Elizabeth Lilly (

Related Links

You can also find these rates, as well as other UAF Recharge Center rates, on the Financial Services website:

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