FML Process Guide

The information on this page includes a step-by-step of your FML with Unum along with a diagram of what has changed. To sign up for a virtual training, please click on "Training with Unum" below. 

November 16, 2022: There have been updates to the 601 and 602 earnings code and 5-day reporting requirement. Please review the updates here. The steps below  have been updated to reflect the new processes.

Contact Unum to discuss the need for FMLA.

Unum.com/claims

Telephone: 866-779-1054 | Fax: 800-447-2498
Monday-Friday | 4:00 a.m. to 4:00 p.m. Alaskan

  1. Have the medical provider complete the medical certification paperwork for a serious health condition. Unum will give this paperwork directly to you via mail and email and you will need to submit it to your medical provider for completion. 

  2. Have your provider return the completed certification to you so that you can provide the certification to Unum or have your provider directly submit the completed certification to Unum.

Your leave will not be approved if a certification is not supplied for a serious health condition.

There is no certification required for birth/adoption bonding time.

Unum.com/claims

Telephone: 866-779-1054 | Fax: 800-447-2498
Monday-Friday | 4:00 a.m. to 4:00 p.m. Alaskan

Employees on approved FML must report their FML hours to Unum to be approved for job-protected leave.

Reporting time to Unum:

  • Report time as soon as practicable (intermittent leave only) 
  • If you are on continuous leave, you do not need to report your time to Unum unless you have worked while you are on your continuous FML.

Reporting time to UA:

  • Report all FML time on your time sheet via UAOnline using your sick leave (earnings code 550)

Employees on approved FML must report their FML hours to Unum to be approved for job-protected leave.

  • Call Unum when you are returning to work to confirm your return to work date
  • If you need to extend your leave and are not able to return to work, contact Unum to discuss next steps

FML Process

Previous
FML Process

New/Current
FML Process with Unum

Can HR Coordinators (HRCs) help with this?

Can supervisors help with this?

How does the employee start their FML leave request?

Employee reaches out to UA Benefits to start the leave request.

Employee reaches out to Unum to start the leave request.

Yes, HRCs can reach out directly to ua-benefits@alaska.edu on behalf of their employees to request FML. UA Benefits will then work with the employee and Unum. 

Yes, supervisors can reach out directly to ua-benefits@alaska.edu on behalf of their employees to request FML. UA Benefits will then work with the employee and Unum. 

Where does the employee submit the completed certification?

Employee or provider submits to UA Benefits.

Employee or provider submits to Unum (fax or upload to their portal).

Yes, HRCs can send completed certifications to ua-benefits@alaska.edu and UA Benefits will then work with the employee and Unum. 


Under no circumstances should a supervisor see a completed certification.

No. Supervisors must not have access to a completed certification under any circumstance. 

Where does the employee record their time?

Employee records time on UAOnline.

1. UAOnline (sick leave)

2. Unum (for FML protection)


Time reported to Unum must be completed as soon as practicable.

Employees on approved FML must report their FML hours to Unum to be approved for job-protected leave.

Yes, HRCs can direct employees to Unum to report their time. They can also assist with time sheets on UAOnline as they have in the past.

Yes, supervisors can direct employees to Unum to report their time. They can also assist with time sheets on UAOnline as they have in the past.

Where does an employee submit their return to work information?

Employee and/or supervisor confirms with UA Benefits.

Employee confirms with Unum.

Yes, HRCs can let ua-benefits@alaska.edu know about return to work plans and UA Benefits will then work with the employee and Unum. 

Yes, supervisors can let ua-benefits@alaska.edu know about return to work plans and UA Benefits will then work with the employee and Unum.