System Office of Risk Services
We have two locations to serve you:
System Office of Risk Services 910 Yukon Drive, Suite 001 Butrovich Building
PO Box 755240 Fairbanks, AK 99775-5240
Phone (907) 450-8150 or (907) 450-8157
Fax (907) 450-8177
System Office of Risk Services
1815 Bragaw Street, Suite 208
Anchorage, AK 99508-3438
Phone (907)786-1140 or (907) 786-6119
The Statewide Office of Risk Services is organized into four practice areas:
- Enterprise Risk Management and Insurance
- Claims Management
- Health, Safety, and Environmental Management
- Emergency Management
Ms. O'Sullivan provides office support to the System Office of Risk Services' Fairbanks and Anchorage offices.
ENTERPRISE RISK MANAGEMENT & INSURANCE
Nancy Spink, ARM – PRACTICE LEADER
Chief Risk Office
Nancy Spink leads UA’s efforts to create and maintain a university-wide risk management program. Nancy coordinates the efforts of the practice leaders in the development and implementation of system wide programs and standards including enterprise risk management; insurance; health, safety, and environmental management (safety); claims management; and emergency management. Standards and practices are developed in accordance with federal and state statutes and regulations, procedures and responsible risk management practices. During her 30 years in insurance and risk management she has specialized in innovative and effective strategies to manage risk. Nancy has demonstrated ability to analyze client needs and provide risk solutions. She has over ten years of experience in higher education. In addition to her extensive experience she holds a B.A. in English with an Associate in Risk Management (ARM) designation.
Ms. Varieur manages the university’s system-wide insurance programs. She provides contract review regarding insurance and certificates of insurance for the University. She performs research and collects program information pertinent to the risk management program for risk analysis and insurance specification purposes.
Patti Wilson joined the System Office of Risk Services in Anchorage as claims manager in 2006. She is responsible for minimizing the cost of risk to the University through the effective management of claims. She leads a team of claims professionals who administer the University’s self-insured claims program, including auto, liability, property, and workers’ compensation claims.
Patti also serves as an information and education resource to the UA community, monitoring legislation, regulations, and legal developments affecting the University’s claims program. She is the administrator for the University’s risk management information system, and has responsibility for claim notification and reporting processes system-wide.
She began her Alaskan adjusting career in 1976, handling workers’ compensation claims during the construction of the Trans-Alaska Pipeline. She’s been a licensed independent adjuster since 1980, with special emphasis on workers’ compensation and litigation management.
She holds an Associate in Claims (AIC) designation, and is working toward an Associate in Risk Management (ARM) designation. She is a past officer of the Alaska Adjusters Association and serves on the board of directors of the Workers’ Compensation Committee of Alaska.
Patti is located in Anchorage.
Brenda Vannoy, AIC, has been with Risk Services since 1994 and handles multi-line claims for the University’s self-insured claims program. This position provides a means to stabilize and minimize the cost of risk to the University through investigation, management and settlement of first and third party claims. Ms. Vannoy is also responsible for informal training in claims and risk management processes for members of the University community, and for supervision of the Anchorage support staff. Brenda also is the former Treasurer and current Secretary of the Alaska Adjusters’ Association, a non-profit educational association serving the local community.
Daisy Saffir joined the System Office of Risk Services in Anchorage as Claims Adjuster in 2013. She handles multi-line claims for the University’s self-insured claims program. This position provides a means to stabilize and minimize the cost of risk to the University through investigation, management and settlement of first and third party claims. Ms. Saffir is also responsible for informal training in claims and risk management processes for members of the University community, and for supervision of the Fairbanks support staff. Daisy is also the former Vice President of the Workers’ Compensation Committee of Alaska. Daisy has almost fifteen years of experience in claims management, with a specialty in workers’ compensation and litigation management. She has been an independently licensed adjuster in Alaska since 2009 and has handled claims in multiple jurisdictions.
The claims technician provides administrative support for the claims section and is often the first point of contact for claim reporting. Ms. Nelson is a general claims information resource for campuses and other University customers and is responsible for accurate and timely claims processing and data analysis.
HEALTH, SAFETY, & ENVIRONMENTAL MANAGEMENT
Russ Steiger – PRACTICE LEADER
Director, Health, Safety, & Environmental
Mr. Steiger leads UA’s efforts in regulatory compliance in the health, safety, and environmental programs throughout the state system by implementing a successful internal program review system and developing standards of excellence in how compliance is approached at each of the UA locations throughout the state. Mr. Steiger holds a Bachelor of Science degree in Chemical Engineering from the University of Buffalo and has over thirty years of experience in the health, safety, and environmental field, with extensive experience in chemical manufacturing and commercial settings. He has international experience with an EHS leadership role at facilities in the U.S., Holland, Germany, the UK, France, Japan, and China.
Deputy Director, Health, Safety, & Environmental
Ms. Holland's responsibilities include the management of Environmental Health and Safety/Risk Management Programs and the development and implementation of statewide safety training. She is the system administrator for Intelex, an Environmental and Safety Management System. Ms. Holland is the point of contact for the statewide ergonomics program. She is also the co-lead for the HSE Review team that is responsible for conducting, planning and execution of operational inspections for the Compliance Assistance and Assurance Program. She also assists Statewide employees and departments to develop Loss Prevention projects for the Loss Prevention Assistance Program.