Office of Information Technology

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Activity ID: 3536

Activity type

OUTAGE: 

Subject


Production Blackboard Transact upgrade  

Short description

Production Blackboard Transact upgrade 

Scope

System-wide (UAA/UAF/UAS) production Blackboard Transact services will be unavailable including:
The Transact application used by administrative staff.
 
Pay for print in libraries and student labs.
 
Use of Munch Money, Bear Bucks, Whale Bucks, Wolf Bucks will not be available at some vending and Point of Sale register locations. Other locations will continue to function es expected in "offline" mode.
Issuing of new or replacement campus cards (Polar Express, Whale, Wolf) will not be available during the upgrade time frame.
Transact-controlled door access at UAA will continue to function as expected.
Door access at UAF will not be affected.

Status 1

Activity / Outage 

Start day

Friday, 6-13-2014 Time: 04:00 am 

Recovery day

Friday, 6-13-2014 Time: 08:00 am 

Duration

4 hours including contingency time.

Description

The production Blackboard Transact application will be upgraded to version v3.11.2.0

Comments

Blackboard technical support staff will be performing the upgrade

Resolution

Planned outage for the upgrade

Affected customers

All system-wide administrative users of the production Blackboard Transact application as well as UAA/UAF/UAS campus cardholders. Note that not all card-swipe services will be unavailable as some will operate in "offline" mode.

Authorized by

David DeWolfe OIT ITS Director 

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