Office of Information Technology

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Thanksgiving Holiday Closure

In observance of the Thanksgiving holiday, the OIT Service Desk will be closed on both Thursday, November 27th and Friday, November 28th. The OIT Service Desk will resume normal hours of operation on Saturday, November 29th. Have a great Thanksgiving holiday!


Support Hours of Operation:

Monday - Friday:      7:30 AM - 9:30 PM
Saturday - Sunday:  10:00AM - 6:00 PM

Phone/Fax:

Phone:       (907) 450-8300 (x8300 on campus)
Toll-free:    (800) 478-8226
Fax:           (907) 450-8312 (x8312 on campus)

Support Center In Person:

Bunnell Building - Room 231
Monday-Friday: 7:30AM - 9:30PM
Saturday-Sunday: 10:00AM - 6:00PM

Butrovich Building - Suite 102
Monday-Friday 8:00AM - 5:00PM


After Hours Help Desk:

The after hours help desk provides limited support for IT operations while the Support Center is not staffed. Computer Operators who answer the phone may not be trained in all Support Center areas; however, they can create a ticket on your behalf to ensure a timely response during normal Support Center hours of operation.

Online & Self Service

OIT Service Catalog in-depth information about each of OIT's existing services

New & Existing Account Management

Password Reset: ELMO

Knowledge Base: AskUA

Self Service: Submit a request (Login Required)

Email: helpdesk@alaska.edu



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